The logistics coordinator will be responsible for coordinating and managing the logistics operations in
particular locations. The key responsibilities include:
Coordinating vehicle dispatch and ensuring timely delivery and pickup
Monitoring vehicle movement and tracking
Handling customer calls for scheduling orders and addressing queries
Planning daily routes for efficient delivery
Scheduling and monitoring urgent pickups
Controlling vehicle costs
Following up and resolving customer escalations via email
Managing vehicle arrangement and maintenance
Training and developing support staff
Controlling in-transit damage
Coordinating with the warehouse team to address errors and cancellations
Alternative order planning in case of in-transit cancellation
- Candidate Qualifications:
The ideal candidate should possess the following qualifications:
Good communication skills in English and Hindi
Strong problem-solving abilities
Flexibility to work in different shifts
Ability to coordinate with third-party business partners, drivers, and customers
Excellent knowledge of logistics processes and tools
Proficiency in data entry
Comfortable with outbound calls
Strong decision-making and coordination skills with internal teams