Analyst-Optimization
- Sakon
- 1 - 3 years
- Pune
- 3 months ago
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Job Description
Position Title: Analyst-Optimization
Territory/Location: Pune, India
Reports to: Team Manager
Sakon is the premier multi-shore telecommunications analytics company, the first to combine telecom lifecycle management with consultative savings services in a single platform
For more information, please visit our website www.sakon.com
Job Summary
The Analyst-Optimization will serve as a for financial analytics services using enterprise customer telecom expense management (TEM) solutions.
The Wireless team is responsible for analyzing US telecommunication costs using TEM
software applications and working closely with SAKON customers based in the United States.
Important metrics include process design, customer engagement and relationship management, customer satisfaction and SLAs compliance, inventory management. The Analyst will be accountable for the performance, quality, resource planning, and meeting/exceeding contractual service level agreements (SLAs). The Analyst will have overall accountability for the transition of new end user customers to SAKON service delivery.
Qualifications
Education: Any graduate/PG/ BE / MBA /CA / CA Inter or combination with relevant experience
Work Experience
A minimum of 1-3 years of experience including:
Analyzing data or costs and reporting.
Cost Control or Cost Audit
Quality Check involving processes or transactions
Documentation on processes or process transition
Presentation experience to C-level management
Telecom domain experience will be an added advantage although not necessary.
Skills and Knowledge:
Excellent Communication, Presentation and Reporting skills
Fair Knowledge of the Indian Telecom market particularly mobile phones.
Flair for obtaining information.
Strong PC skills - especially Microsoft office.
Ability to work under pressure of deadlines.
Ability to work in a team
Ability to adapt to different software
Key Responsibilities
1) Be the Analyst for various US based and international clients to manage their telecom spend and processes using
SAKON Mobile Manager Software.
2) Use SAKON proprietary tools and software to perform various analytical and reporting functions.
3) Be the MPOC (Main point of contact) for US based customers. Participate in meetings and conference calls to facilitate client and internal communications.
4) Assist in implementation of new customers.
5) Perform audit or analysis relating to cost control and all related activities
6) Procure project related information from Client, Vendor or concerned project interfaces
7) Preparation & Presentation of Standard reports as required & requested
8) Ability to work on Ad-hoc reporting requests using logical analysis and deep dive approach
9) Co-ordinate with different teams to procure information or status of tasks related to the project assigned
10) Perform Quality Checks to ensure accuracy of work completed & reported
12) Documentation of new processes or custom requests from Clients
13) Excellent organization, planning and project management skills
14) Experience in handling US clientele, onsite client experience preferred
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: Full timeContact Details:
Company: SakonLocation(s): Pune
Keyskills: Invoice Processing Financial Analyst Advanced Excel Pivot Table Client Communication VLOOKUP Cost Control Cost Optimization HLOOKUP
Sakon
Sakon Sakon is the worlds first SaaS platform purpose built to help the enterprise understand, manage and evolve its communications and cloud infrastructure. With headquarters in Concord, Massachusetts and a Global Delivery and Engineering Centre in Pune, India, the Sakon team numbers more than ...
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