Voice and Chat Process @ Alois

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Voice and Chat Process

Alois
0 - 1 years
Kolkata
3 months ago
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Job Description

Experience Required:

Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions.
Prior digital/call center experience preferred.
Familiarity with Microsoft Office applications.
Must possess excellent written and oral communication, listening, and comprehension skills.
Typing Speed 30 WPM with 94% accuracy
Must possess effective time management and organizational skills.
Stellar customer service skills and the ability to de-escalate customer frustration.
Superior problem-solving skills and the ability to work independently and objectively.
Dedication to the customer experience with the ability to build and maintain strong relationships.
Team oriented and self-motivated.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Contract

Contact Details:

Company: Alois
Location(s): Kolkata

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Keyskills: Voice Process Email Support Customer Support Voice and Chat Process Chat Semi Voice Chat Process

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₹ 50,000-2.5 Lacs P.A

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Alois

About ALOIS (): We at Alois are a high-performance and focused staffing firm that is committed to producing results for our clients, candidates and employees.Â We are serving fortune 500 and Mid-Size Clients with high quality IT professionals to meet talent needs through staffing, permanent plac...

Voice and Chat Process @ Alois

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