Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
Provide accurate information about products/services to customers through effective communication.
Desired Candidate Profile
Excellent communication skills in Assamese and Bengali languages.
1-2 years of experience in BPO industry with focus on voice process (customer care).
Strong problem-solving skills with ability to work under pressure.
Ability to maintain confidentiality and handle sensitive information discreetly.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Non Tech Support - Voice / BlendedEmployement Type: Full time