Job Description
Company: IndiaFilings:
Finance Industry: Business Incorporations, Compliance & Advisory Services. IndiaFilings is a leading online platform in India that provides business, legal, tax, and compliance services to startups, small and medium-sized businesses (SMEs), and individuals.
Role Overview:
We are looking for a dynamic and results-driven Team Lead - Sales to lead our high-performing sales team. The ideal candidate will drive quota achievement, lead and train the team, manage sales processes, and maintain excellent customer relationships. This role requires hands-on leadership in a call center sales environment focused on the chennai market.
Key Responsibilities:
Sales Delivery & Team Management:
- Own and achieve team sales quotas through effective leadership.
- Manage day-to-day operations within a call center-based sales team.
- Leverage team strengths and coach on weaknesses for consistent performance improvement.
Performance Coaching & Training:
- Onboard and train new hires to reach full productivity within 90 days.
- Conduct ongoing coaching on product knowledge, objection handling, and closing techniques.
- Facilitate mock sessions and performance reviews to enhance sales skills.
Sales Strategy & Execution:
- Develop and implement sales initiatives targeting key customer segments.
- Monitor customer feedback and market intelligence to adjust sales strategies.
- Drive lead conversion through pipeline management and regular team huddles.
Customer Engagement & Relationship Management:
- Support team members during high-value negotiations and client meetings.
- Engage directly with customers to ensure satisfaction and address concerns.
Process & Data Management:
- Analyze sales data to identify trends and improvement areas.
- Track KPIs such as turnaround times (TAT), missed calls, follow-ups, and lead aging.
- Provide daily and weekly performance reports to senior management.
Compliance & Policy Adherence:
- Ensure team adherence to company policies and regulatory standards.
- Proactively resolve escalations and operational bottlenecks.
Key Performance Indicators (KPIs):
- Achievement of team sales quota
- Lead conversion rates and revenue per agent
- New hire ramp-up time (Training to productivity)
- Quality scores and customer satisfaction ratings
- Call center KPIs including TAT, missed calls, and follow-up timeliness
Ideal Candidate Profile:
- Minimum 3 years of experience leading sales teams in inside sales environments.
- Salary - Upto 6LPA (Based on experience & Interview performance)
- Proven track record of meeting or exceeding sales quotas through team leadership.
- Strong people management, coaching, and communication skills.
- Aalytical mindset with a data-driven approach to performance management.
- Energetic, results-oriented, and capable of scaling a high-growth sales team.
- Degree in Finance or related field is a plus.
Why Join India filings
- Opportunity to lead a growing, innovative sales team in a fast-paced industry.
- Collaborative work environment focused on professional development and success.
- Competitive salary and performance-based incentives.
Drop your CV/Resume - Contact details - 8925518***
Job Classification
Industry: FinTech / Payments
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Sales Head (B2B)
Employement Type: Full time
Contact Details:
Company: Indiafilings
Location(s): Chennai
Keyskills:
Team Handling
Revenue Generation
Sales team lead
Excellent Communication In English
End To End Sales
Target Achievement
Pressure Handling
Sales Lead
Sales Strategy
Inside Sales
B2B Sales
Revenue Targets
Saas Sales