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IT System Engineer @ Falconx

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 IT System Engineer

Job Description

Who are we
FalconX is a pioneering team of operators, investors, and builders committed to revolutionizing institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX addresses the industrys foremost challenges: Navigating the digital asset market can be complex and fragmented, with limited products and services that support trading strategies, structures, and liquidity found in conventional financial markets. As a comprehensive solution for all digital asset strategies from start to scale, FalconX operates as the connective tissue empowering clients with seamless navigation through the ever- evolving cryptocurrency landscape.
IT System Administrator (India)
Responsibilities:
  • Implement security measures to protect data and systems, collaborating with the security team.
  • Develop and deploy automated workflows for routine tasks such as software updates, system monitoring, and user provisioning.
  • Perform basic network management (firewalls, switches, and wireless).
  • Support, maintain, and troubleshoot systems including Macs, PCs, utilizing Windows 10, MacOS, Google Workspace, wireless devices, antivirus software, security software, etc
  • Monitor system performance and troubleshoot issues at level 2 or level 3.
  • Ensure compliance with IT policies and regulations.
  • Manage and deploy Macs and PCs using automation processes.
  • May require handling of off-boarding/on-boarding of all personnel.
  • Administer SaaS applications (Okta, Google Workspace, and Atlassian).
  • Manage IT tickets via Jira.
  • Manage all MDM devices such as phones, monitors, and laptops.
  • Maintain internal tools and integrations.
  • Provide remote/on-site support for all personnel.
  • Offer white-glove concierge service for all staff, including C-suites and VPs.
  • Maintain strong documentation and communication skills.
  • Exhibit a continuous learning mindset to stay updated with the latest technologies and IT best practices.
Qualifications:
  • Bachelor s degree in Computer Science or related field.
  • Minimum of 3-5 years of experience in system administration or senior helpdesk roles.
  • Experience in finance or startup environments.
  • MDM experience is a must: Jamf and Intune.
  • Proficiency in Windows and Mac environments.
  • Strong knowledge of IT and security best practices.
  • Scripting skills for both macOS/Windows.
  • IAM tool experience is a must: Okta and Google Workspace.
  • ITSM ticketing system experience is a must; Atlassian.
  • VPN client administration.
  • Self-starter capable of working independently and in a team environment.
  • Optional or a plus: certifications (e.g., CompTIA Network+, Jamf Certification, Intune Certification, or Cisco Certified Network Associate).

Job Classification

Industry: Investment Banking / Venture Capital / Private Equity
Functional Area / Department: IT & Information Security
Role Category: IT Security
Role: System Security Engineer
Employement Type: Full time

Contact Details:

Company: Falconx
Location(s): Bengaluru

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Keyskills:   Wireless Computer science Ticketing Automation Helpdesk VPN IT System Administrator Antivirus Windows System administration

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Falconx

FalconX is a digital asset trading platform that provides clients fast, secure and reliable execution using data science to eliminate slippage and hidden fees. Were fortunate to be backed by a wide range of investors including: Accel, Accomplice, Coinbase, Fenbushi Capital, Flybridge Capital, L...