.Net Engineer (L3 Support)
- IVY Mobility
- 4 - 8 years
- Chennai
- 3 months ago
- Email to a friend
- Report this job
Job Description
About us:
Ivy Mobility is a leader in cloud-based software for the consumer goods industry. Ivy Mobility has been in the business of providing applications that allow our customers to improve their route to market and win more at the shelf for over 5 years. We are proud to provide our customers with the broadest portfolio in the industry today and market leading vertical software applications predefined to meet the needs of consumer goods companies. Ivy is headquartered in Singapore, with offices in North America, Europe, Asia, Middle East, and Latin America.
Job Description:
The L3 support member is responsible for addressing the customer concerns, provide information on IVYs product features, assist them with their needs when they report problems or product defects, code review and offer Root cause analysis with the defect fix.
Technical Skills
Min 3+ years previous experience in an Application Development/ Sustenance engineering role.
Min 3+ years of previous experience in an Application Support role.
Development and troubleshooting skills with expertise in C#, ASP.NET, Web API, MVC, SQL, JQUERY, Stored Procedures
Should have supported .Net applications in the past and should be aware of .net technology.
Basic Application troubleshooting skills with expertise in SQL Stored Procedures.
Ability to work with the project teams for releases of fixes to the production issues
Conduct RCA on recurring issues and work to permanently fix them
Functional Skills
Good understanding of customer support processes and tools
Basic understanding of JIRA Good to have
Understanding of the FMCG industry Good to Have
Interpersonal Skills
Good written and verbal communication skills.
Should be comfortable to work on shifts
Interested candidates can apply here OR share your updated CV to fe****p@iv********y.com!
Regards,
Fenny Daniel P
Associate Manager - HR
IVY Mobility Solutions,
www.ivymobility.com
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Software Development - OtherEmployement Type: Full timeContact Details:
Company: IVY MobilityLocation(s): Chennai
Keyskills: .Net Core MVC SQL Upgradation API Maintenance
Similar positions
IVY Mobility
Ivy's Consumer Products Industry Cloud apps are designed to enable companies to have choices of multiple ways for their route to market. Ivy combines the straightforward intuitive mobility and social aspects of a consumer app with the business process optimization of conventional business applicatio...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in