Quality Analyst -7 Openings (Work from Office) @ R Systems

Home > Quality Assurance - Other

Quality Analyst -7 Openings (Work from Office)

R Systems
2 - 5 years
Noida, Gurugram
3 months ago
Email to a friend
Report this job

Job Description

Key Responsibilities:

Graduate with minimum 2 years experience of Contact Center.

Atleast 2 years experience in call quality function.

Excellent spoken and written communication skills for English.

Must have experience into Call Monitoring & Call Monitoring

Exposure to Six Sigma techniques along with one completed project would be added advantage

Exposure to MS Power point, Visio, Micro Strategy would be an added advantage

Perform root cause analysis (RCA) to identify underlying issues and recommend corrective actions.

Collaborate with the operations team to ensure adherence to quality standards and client requirements.

Monitor key performance indicators (KPIs) and provide insights to optimize processes and minimize errors.

Prepare detailed reports on quality performance and communicate findings to the management team effectively.

Shift Timings: US Shifts, 5days Working, Both Side Cab Facility to Hiring Zones

Interview Mode: Face to Face Interview

Looking for Immediate Joiners

Interested Candidates Can Share resume on bh***********a@rs*****s.com or can call at 8595575***.

Regards,

Bhawana

Job Classification

Industry: BPM / BPO
Functional Area / Department: Quality Assurance
Role Category: Quality Assurance - Other
Role: Quality Assurance - Other
Employement Type: Full time

Contact Details:

Company: R Systems
Location(s): Noida, Gurugram

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Call Monitoring Call Quality Quality Analyst Quality Monitoring Call Audit Call Calibration Voice Quality

Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Process & Quality - Trainee (Fresher) / Clover Infotech

Clover Infotech

0 years

Mumbai

6 days ago

₹ Not Disclosed

Quality Engineer - I / II

Busy Infotech

1 - 3 years

Delhi, NCR

8 days ago

₹ 5-7 Lacs P.A.

Senior Manager - Quality (Medical Device)

Motherson

15 - 20 years

Kanchipuram

10 days ago

₹ 25-30 Lacs P.A.

Quality Analyst

Concentrix

3 - 8 years

Hyderabad

14 days ago

₹ Not Disclosed

R Systems

Innover Systems Pvt Ltd has always imagined new methods for exceeding our clients expectations, for enormous experiences at a great significance and to run better businesses. Our business knowledge apart from in-depth technical expertise offers you quality driven product delivery for improvised end...

Quality Analyst -7 Openings (Work from Office) @ R Systems

Home > Quality Assurance - Other