Spanish Language Executive || Immediate Joiner
- R Systems
- 1 - 5 years
- Noida, Gurugram
- 5 months ago
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Job Description
Job Description :
Role: Bilingual Customer Service Representative (Spanish/English)
Location: Greater Noida (On-site)
Shift: Night Shift (US Hours)
Employment Type: Full-Time
Job Summary:
We are seeking a dynamic and bilingual (Spanish/English) Customer Service Representative with prior experience in US calling and healthcare processes. The ideal candidate will possess excellent communication skills and a passion for delivering outstanding customer support in a fast-paced international voice process environment.
Key Responsibilities:
- Handle inbound and outbound calls related to US healthcare services.
- Communicate effectively in both Spanish and English with customers to resolve queries and provide accurate information.
- Maintain a high level of professionalism and empathy while interacting with customers.
- Document customer interactions and follow up on pending issues.
- Collaborate with internal teams to ensure timely resolution of customer concerns.
- Adhere to company policies, procedures, and compliance standards.
Mandatory Skills:
- Bilingual proficiency in Spanish and English (verbal and written).
- Prior experience in US calling and international voice process.
- Strong customer service and interpersonal skills.
- Ability to work in night shifts and from the office.
- Experience in BPO voice support or similar customer-facing roles.
Preferred Qualifications:
- Experience in US Healthcare customer service.
- Familiarity with healthcare terminology and processes.
- Ability to multitask and manage time effectively.
Benefits :
- 5 Days Working.
- Fixed Sat & Sun week-off.
- Both side Cab Facility.
- PF & Health Insurance.
- Performance Bonus.
- Professional development and training opportunities.
- Collaborative and supportive work environment.
Note: Immediate joiners preferred.
*Interested Candidates can reach-out to below mentioned details :
Contact Person : Lalit Bisht
Contact Number : 8375974***
Email ID : la********t@rs*****s.com
Office Address : R Systems International Limited, SEZ UNITs, 1st to 4th Floor, Tower-1, IT/ITES SEZ of Artha Infratech Pvt. Ltd, Sector-Techzone-IV, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh, 201306
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Bilingual / Multilingual Support - Voice / BlendedEmployement Type: Full timeContact Details:
Company: R SystemsLocation(s): Noida, Gurugram
Keyskills: Spanish B2 Customer Support Customer Care Spanish Translation Voice Process Bilingual B1 International BPO
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