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Business Systems Analyst-Salesforce @ PTC

Home > Customer Success, Service & Operations - Other

 Business Systems Analyst-Salesforce

Job Description

Our world is transforming, and PTC is leading the way
?Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business, Our people make all the difference in our success
Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible, Join our Salesforce Platform team and contribute to the development and maintenance of innovative solutions that support the Sales, Marketing, and Finance departments at PTC
This role offers the opportunity to work with the latest Salesforce features in a collaborative and growth-oriented environment, Your Impact
Youll be responsible for designing and developing new capabilities on the Salesforce Platform, while also maintaining existing functionalities
Your contributions will help enhance business operations and drive value across departments, Your Team
Youll be part of the IT Global Business Services (GBS) group, working within the Salesforce Platform team
The GBS team delivers business process automation and information services for PTC, and is responsible for the architecture, design, development, administration, support, project management, and governance of business applications, Your Day-to-Day
Collaborate with team members to prepare technical solution designs, Participate in Agile development processes, including story grooming, sprint planning, reviews, development, and unit testing, Required Skills & Experience
23 years of hands-on experience in Salesforce development, Solid understanding of Salesforce administration, including Lightning framework and Sales Cloud, Proficiency in Apex, JavaScript, and other Salesforce development technologies, Strong written and verbal communication skills, with the ability to collaborate effectively across teams, Engage in all Agile ceremonies and contribute to continuous improvement, Life at PTC is about more than working with todays most cutting-edge technologies to transform the physical world
Its about showing up as you are and working alongside some of todays most talented industry leaders to transform the world around you, If you share our passion for problem-solving through innovation, youll likely become just as passionate about the PTC experience as we are
Are you ready to explore your next career move with us
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Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Full time

Contact Details:

Company: PTC
Location(s): Pune

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Keyskills:   reservation escalationsenglish cargo english language customer experience

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PTC

PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on ...