Media Operations Technician
- Amdocs
- 1 - 4 years
- Pune
- 3 months ago
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Job Description
- Prepare the content, metadata, image and related asset files and publishing via Vubiquity s CMS in line with deadlines set and restrictions laid down by customer platforms.
- Monitor content processing through Vubiquity s workflow tools and updating work orders in a timely manner.
- Register, checking and uploading promos, images and metadata in publishing CMS for all titles and update as needed.
- Liaise with internal Programming, Traffic, Media Operations and Editorial teams on scheduling, trafficking, delivery and processing of media and metadata files.
- Monitor of asset progress through various stages, ensuring all stages are completed on time
- Carry out QA checks on the affiliate s platform via a set-top box or app to ensure content appears correctly in assigned UI locations and folders.
- Remedyfaults/issues where appropriate, including reacting to incidents when and as they occur through to resolution.
- Communicate with affiliate s operations department on delivery queries in a professional manner.
- Carry out ad hoc tasks when requested by the Publishing Team Lead or Client Services Account Manager
- This is a role focused on quality control and publishing, with strong emphasis on content management and processes. It is not a content creation or marketing job.
- Excellent written and spoken language skills in English
- Experience with common office applications (such as MS Word, MS Excel) and use of line of business operational applications.
- Some understanding of digital media technologies (preferably VOD) including, encoding standards and tools, automated quality control tools.
- The ability to react quickly and constructively in order to troubleshoot problems.
- Excellent written and verbal communication skills.
- Effective time management and multi-tasking skills.
- Ability to work independently and as part of the team.
- Excellent communication and interpersonal skills.
- Meticulous attention to detail.
- Experience of working to deadlines, often with a tight turnaround period.
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Customer Success, Service & OperationsRole Category: OperationsRole: Operations - OtherEmployement Type: Full timeContact Details:
Company: AmdocsLocation(s): Pune
Keyskills: metadata manual testing digital tv vod content management sql dvb operations set top box writing linux iptv dth communication skills stb python oracle dtv pvr ott broadcasting excel digital media mobile tv mpeg language skills processing
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