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Platinum Relationship Manager-household-branch Banking @ Kotak Mahindra Bank

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 Platinum Relationship Manager-household-branch Banking

Job Description

Platinum Relationship Manager


Department
Retail Liabilities - Branch Banking

Location
Hyderabad

Reporting Relationship
Branch Manager / Deputy Branch Manager

Grade Name
Senior Manager

Age
30 Min 40 Max

Grade
M4


Job Description:



  • Develops new and expands existing High Net worth Customer relationships for liabilities and commercial assets.

  • Ensures high levels of customer service orientation and application of bank policy.

  • Cross sells existing bank products to customers.

  • Informs customers of new products or product enhancements to further expand the banking relationship.

  • Plans and conducts special sales initiatives and events for prospective and existing clients.

  • Coordinates with other group companies to provide seamless access to other products.

  • Maintains complete relationship record for assigned customer accounts.

  • Tracks customer complaints/queries and turnaround times for customer satisfaction




Job Requirements:





  • Developing and maintaining banking relationships with a select group of high net worth customers through individualized customer service.

  • Very good understanding of Commercial Assets like CC, OD, TL, Export Finance etc

  • Understanding of MF and Insurance an added advantage Customer orientation,

  • High energy and drive.

  • Go getter attitude.

  • Self-motivated with a passion to achieve.

Job Classification

Industry: Banking
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Branch Sales Manager (B2B)
Employement Type: Full time

Contact Details:

Company: Kotak Mahindra Bank
Location(s): Hyderabad

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Keyskills:   Relationship management Customer service orientation Branch banking Customer satisfaction Relationship Banking Export finance Customer service Customer complaints Sales initiatives

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Kotak Mahindra Bank

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