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Customer Support Executive - International Voice - UK Shift @ Trigent

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 Customer Support Executive - International Voice - UK Shift

Job Description

Greetings from Trigent Software!!


Hiring for Customer Support Executive - International Process


**Only candidates who have excellent communication can apply**


Role: Customer Support Representative

Process: Telecom Process

Mode of Work: Work from Office

Location: Bangalore (Mahadepura)

Working Days: 5 days

Shift: UK Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)


Salary: Upto 7 LPA + Incentives


Responsibility:

In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines.

Candidate expected interactions are within Candidate team and direct supervisor.

Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work.

Candidate will need to be well versed with basic statistics and terms involved in the day-to-day business and use it while discussing with stakeholders.

Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required.

Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work.


Rounds of Interview: VERSANT > HR > OPS


Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable doing upselling


Perks and Benefits:

* 2 - way cab facility

* Food facility


Interested candidates can contact HR Reena at @8072181*** or can share their resumes to re****s@tr****t.com


Regards,

HR Reena

Trigent Software

8072181***

re****s@tr****t.com


Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Trigent
Location(s): Bengaluru

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Keyskills:   Communication Skills Us Voice Process International Voice Process International BPO UK Process Strategic Thinking Interpersonal Skills

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₹ -7 Lacs P.A

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Trigent

About us: Trigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection, reliability, accountability and trust. We have realized many of our employe...