Sr Sales Operations Coordinator
- Thermo Fisher
- 3 - 6 years
- Bengaluru
- 3 months ago
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Job Description
Roles & Responsibilities
- Setup new items and customers in accordance with documented processes within SFDC and the ERP system.
- Perform PCS Product Data Management that supports Sales opportunities.
- Meet Service Level Agreements.
- Item Maintenance.
- Build system accuracy and integrity of an item structure that includes item description, item class/ sub class/GL code updates, Unit-Of-Measure (UOM) updates, item status updates, and pricing
- Pricing Maintenance.
- Load customer rebates/contracts into ERP and update standard/list cost.
- Process and generate quotes for pricing changes/upload new sell price the TSS gives the customer.
- Build and maintain customer item table maintenance - tie customer items (custom SKU's) to PCS distributor items Maintenance Table
- Setup customer master file that includes ship to addresses and upload tax certificates
- Address customer inquiries and surveys build answers for business questionnaires and work with Quality on specific questions
- Build QBR prep for customers - populate pre-approved customer template with PCS data
- SFDC support for Sales - support projects (to translate) PCS business into SFDC
As a Sales operation Coordinator you represent our company well by being responsible, punctual and self motivated.
Other Requirements
- Bachelors degree in business / equivalent experience in appropriate specialty preferred
- 3+ years relevant business experience: operations, customer implementation, supply chain, sales, product management, and/or customer service
- Proficient with Microsoft Office (Word, Excel, PowerPoint)
- Proficient with business systems ERP systems, CRM systems, workflow automation systems
- Past experience improving or fully automating business processes
- Display excellent verbal and written communication and Presentation skills.
- Highly detailed and organized with excellent analytic and problem-solving abilities
- Able to multi-task, prioritize and lead time efficiently
- Ability to work under face pace environment
- Customer orientated and ability to adapt/respond to different types of tasks
- Knowledgeable in continuous improvement methodology and related analytical tools, e.g. PPI, Six Sigma, Lean, flow charting, pivot tables, etc.
- Flexible to work in Night Shifts
Shift Time : 5.30 PM to 2.30 AM
Job Classification
Industry: Pharmaceutical & Life SciencesFunctional Area / Department: Sales & Business DevelopmentRole Category: Sales Support & OperationsRole: Sales Support & Operations - OtherEmployement Type: Full timeContact Details:
Company: Thermo FisherLocation(s): Bengaluru
Keyskills: Material Management MDM Master Data Management
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When you join us at Thermo Fisher Scientific, you will be part of a smart, driven team that shares your passion for exploration and discovery. With revenues of $20 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contri...
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