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Customer Service Executive @ Policybazaar

Home > Voice / Blended

 Customer Service Executive

Job Description

Roles and Responsibilities:


Providing complete information about the product to customers.

Resolving all product or service-related issues of customers.

Preparing Customer Service Guidelines.

Maintaining accurate records of customers.

Giving the right pitch to potential customers to encourage product purchases or service usage.

Regularly updating and maintaining customer information.

Providing the best possible solutions to customer queries.

Preparing product and service reports by collecting and analyzing customer information.


What We Are Looking For in a Candidate:


Confident and dynamic personality.

Inclination towards sales.

Excellent interpersonal and listening skills.

Strong persuasion skills.

Ability to efficiently convert customer interest into sales.

Good negotiation skills.

A team player with a collaborative attitude.

Quick learner, creative, and result-driven.

Passionate about delivering quality work.


Desired Skills and Experience:


Fresher or experienced candidates can apply.

Ability to communicate effectively in Hindi and English.

Basic computer skills.


What We Offer:


Amazing work culture.

Day shift only.

6 working days per week.

Attractive incentives.

Great opportunities for career progression.

Group Medical Coverage (GMC).


Contact details:-

Name- Harsha Bulchandani

Contact no. - 84483 89791

E-mail - ha**************i@po*********r.com

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Policybazaar
Location(s): Delhi, NCR

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Keyskills:   Customer Service International Call Center Voice Support US Process Inbound Voice Process International Sales Domestic Voice Process Bpo Voice Us Voice Process Customer Handling International Voice Process International BPO International Calling UK Process

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₹ 2.5-4 Lacs P.A

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Policybazaar

Company DetailsPolicybazaar.com