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Manager - Sales(Telesales) @ Policybazaar

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 Manager - Sales(Telesales)

Job Description

Roles and Responsibilities :

  • Manage a team of sales representatives to achieve monthly targets through effective coaching, training, and performance evaluation.
  • Develop and implement strategies to improve customer engagement, retention, and conversion rates across various channels (inbound/outbound).
  • Collaborate with cross-functional teams to identify opportunities for upselling/cross-selling products/services within existing client relationships.
  • Analyze sales data to optimize processes, identify trends, and make informed decisions to drive business growth.

Job Requirements :

  • 9-20 years of experience in B2C sales or call center management with expertise in inbound/outbound process knowledge.
  • Proven track record of achieving high levels of success in inside sales environments with strong team management skills.
  • Strong understanding of contact center operations including call routing systems, CRM software applications, and telesales techniques.

Preferred Candidate:
1. Candidate must have experience into managing a telesales team of 100-150 people 
2. Candidate must have experience into managing whole call center operations
3. Candidate must have strong data analytical skills 


Interested candidates can share their updated resume at Ki*********n@po*********r.com

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Policybazaar
Location(s): Bengaluru

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Keyskills:   Telesales inside sales call center operations call center management Sales Process team management Contact Center Operations outbound process outbound sales b2c sales inbound sales

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₹ 13-16 Lacs P.A

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Policybazaar

Company DetailsPolicybazaar.com