Customer Service Executive
- Policybazaar
- 0 - 5 years
- Noida, Gurugram
- 3 months ago
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Job Description
Policybazaar is hiring for Customer Service Executive
Recruiter/HR Contact Details:
Name: Nikita Rawat
Phone Number: 8130310***
Email ID: ni*********1@po*********r.com
Job Title: Customer Service Executive
Location: Gurgaon
Company: Policybazaar
Job description
Policybazaar is looking for highly motivated International Sales Executives to join our growing team in Gurugram. This role involves handling international sales for our insurance products and services. If you have excellent communication skills and a passion for sales, this is an exciting opportunity to grow your career in a fast-paced and dynamic environment.
Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide detailed information about our products and services.
- Assist customers in making informed decisions about their insurance needs.
- Achieve sales targets by promoting and selling insurance products.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints in a professional and timely manner.
- Collaborate with team members to improve customer satisfaction.
Requirements:
- Experience: 0-4 years in customer service or sales.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Basic computer skills and familiarity with CRM systems.
- Strong problem-solving abilities and attention to detail.
- High School Diploma and Bachelor's degree preferred.
Working Conditions:
6-day working week.
Salary range: 2.55 - 4. LPA (plus incentives) depending on relevant experience
Requirements :-
- Fluency in one or more Indian vernacular languages
- Strong sales and communication skills
- Basic computer literacy
- Knowledge of insurance products (preferred)
- Ability to work in a fast-paced environment
Preferred location:- Gurgaon
Job Classification
Industry: InsuranceFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: PolicybazaarLocation(s): Noida, Gurugram
Keyskills: Customer Service Customer Relationship Inbound Calls Voice Process Customer Queries Customer Handling
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