Customer Service Executive @ Policybazaar

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Customer Service Executive

Policybazaar
0 - 5 years
Noida, Gurugram
3 months ago
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Job Description

Interested candidates can share their CV to Zoya Hasan on 9818058*** or can mail on zo******n@po*********r.com

Job Location - Gurgaon, Haryana

Salary - 2.5LPA to 4LPA

Interview Mode - Face2Face

What would be the roles and responsibilities:

Providing complete information about the product to the customer.

Solving all product or service related issues of the customers.

Preparing the Customer Service Guidelines

Keeping a Record of the Customers

Giving the right pitch to the potential customers, so they end up buying the product or availing the services.

Keeping a proper record of the customers.

Maintaining and updating the information of the customers regularly.

Providing the best possible solution to the queries of the customers.

Making products and services reports by collecting and analyzing the information provided by the customers.

What we are looking for in a candidate:

Should be Confident & Dynamic.

Should have a bent towards Sales.

Excellent interpersonal and listening skills

Good persuasion skill.

Should be efficient in converting customer interest into sales.

Good negotiation skills.

Team Player

Quick learner, creative and achiever.

Passionate about work output

Desired Skills and Experience:

SSC or higher education.

Fresher or Experience

Ability to communicate effectively Hindi & English language.

Basic computer skills.

What do we offer?

Amazing work culture.

Complete Day shift.

6 Day working

1 Roster off

Unlimited Incentives

Good opportunity for career progression.

GMC- Group medical coverage

Gratuity is paid as per applicable law which is over and above total offered CTC

Regards

Zoya Hasan

Hiring Team PolicyBazaar

9818058***

Job Classification

Industry: Insurance
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Freshers

Contact Details:

Company: Policybazaar
Location(s): Noida, Gurugram

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Keyskills: Customer Service Inbound Process Inbound Voice Process Solving Queries Customer Care Customer Handling

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₹ 2.5-4 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Policybazaar

Company DetailsPolicybazaar.com

Customer Service Executive @ Policybazaar

Home > Voice / Blended