Strategic Partner Development: Identify, evaluate, and onboard new channel partners to expand our business reach. Establish and maintain relationships with partners in the VoIP, and telephony space.
Channel Enablement: Work closely with partners to educate, train, and enable them to effectively promote and sell our solutions, ensuring partners are equipped to deliver optimal customer outcomes.
Sales Performance Management: Collaborate with sales teams to set goals and strategies for channel partners, track performance metrics, and drive revenue growth through the partner channel.
Market Analysis: Conduct market research to identify trends, competitive landscape, and opportunities within the telephony/ VoIP space to optimize channel partner programs.
Marketing Collaboration: Work with marketing teams to co-create sales and promotional materials, joint marketing campaigns, and events tailored for partners to increase visibility and lead generation.
Revenue and Growth Targets: Set clear goals and growth targets for each partner, monitor performance, and implement strategies to exceed revenue targets.
Relationship Management: Act as the main point of contact for channel partners, providing support and guidance to ensure a mutually beneficial relationship.
Problem-Solving & Support: Assist partners with any challenges, technical or strategic, and facilitate issue resolution to ensure customer satisfaction.
Key Requirements
Experience: 5+ years in channel management, partnerships, or business development roles, preferably in SaaS, VoIP, or telephony sectors.
Industry Knowledge: Deep understanding of the telephony landscape, especially with CPaaS and VoIP products, services, and trends.
Communication & Negotiation Skills: Strong interpersonal and negotiation skills, with the ability to influence partners and drive results.
Strategic Thinking: Proven experience in developing strategic relationships and go-to-market strategies with partners.
Analytical Skills: Ability to assess data, identify trends, and make data-driven decisions to improve partner performance.
Education: Bachelors degree in Business, Marketing, Communications, or a related field (or equivalent work experience). An MBA or equivalent advanced degree is a plus.
Tech Savvy: Comfortable with CRM software and other tools to manage channel relationships and performance tracking.
Job Classification
Industry: Software ProductFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Channel ManagementEmployement Type: Full time