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Help Desk - Senior Software Engineer | Contractual @ TO THE NEW

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 Help Desk - Senior Software Engineer | Contractual

Job Description

What you'll do:

  • We are seeking a highly skilled and detail-oriented professional with advanced MacOS and Windows expertise to join our team. The ideal candidate will possess a strong background in troubleshooting, DevOps support, and enterprise-level endpoint management.

What you need:

  • Provide high-level MacOS and Windows troubleshooting, including advanced network management and certificate store management.
  • Collaborate with in-house developers to resolve issues related to DevOps command-line tools and certificate invocation, including formatting tool syntax to reference specific certificates in the local certificate store.
  • Work directly with end users and vendors to support the successful operation of command-line tools, ensuring proper configuration and functionality.
  • Administer and manage devices using Jamf; experience with Jamf is essential.
  • Experience with NetSkope DLP for data loss prevention and endpoint protection.
  • Exposure to DevOps tools such as Visual Studio Code (VSCode) and Node Package Manager (NPM).
  • Review, maintain, and improve technical documentation for internal processes and user guidance.
  • Participate in knowledge transfer sessions with peers, end users, and cross-functional teams.

What sets you apart

  • Exposure to tools such as NetSkope DLP, VSCode, and NPM

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Contract

Contact Details:

Company: TO THE NEW
Location(s): Noida, Gurugram

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Keyskills:   Jamf Windows Troubleshooting Windows Support Mac Support

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TO THE NEW

TO THE NEW is a digital technology company providing digital transformation and product engineering services to ISVs, Consumer Internet, and large enterprises across the globe. We design & build digital platforms and products with Cloud and Data at the focal point by working on cutting-edge tech...