Senior Solution Consultant - Bengaluru @ MoEngage

About MoEngage:

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers.

MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform , the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution.

For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was named a Contender in The Forrester Wave : Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023.

• Understand and qualify customer goals and effectively articulate MoEngages ability to meet these goals


• Gain and maintain a deep understanding of the customers architectural solutions/environment


• Work in concert with the Account Executives to build and adapt sales strategies and drive towards successful sales into Global companies


• Assist in Sales stages such as demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a technical pre-sales capacity


• Ensure the success of customer POCs through effective management of success criteria, planning and execution


• Distil and advocate customer interests, needs and product feedback to Product Management, Engineering, Marketing and Sales


• Maintaining awareness of internal roadmap and new product features to evangelise with customers and their feedback to MoEngage product management and engineering teams


• Influence the improvement of Sales Engineering processes and practices


• Continuously learn and update skills and keep aware of industry trends in the integration and data management space

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  At least 9+ years of Presales/Solution consulting experience.

  
  


• Leave people with the impression that you are really listening to them and understand their problem.


• Should be known for being a team player. We just can t emphasize this enough.


• High level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it


• impacts others.


• Should have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.


• Should have strong product solutioning acumen coupled with hands-on experience with SaaS platform integration.


• Should have exemplary written, verbal and presentation skills coupled with unparalleled follow up skills.


• Should have domain knowledge of two or more of the following: SaaS, Mobile, APIs, Marketing Automation, Direct


• Marketing, Marketing Analytics or Programming (even just HTML).


• Influence the improvement of Sales Engineering/presales processes and practices

• Bachelors degree in Engineering, Computer Science, MIS or a comparable field is preferred


• Background in product development, management or technical pre-sales of digital techniques such as ad platforms and networks, marketing automation, attribution etc.


• SQL development and optimisation.