Sr Devops/Platform Engineer
- Uniphore Software
- 20 - 30 years
- Bengaluru
- 3 months ago
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Job Description
We're looking for an engineer to join our Infrastructure team which hosts platform and the underlying services in cloud platforms for our clients. On the Platform Team you'll work with engineers on the infrastructure team as we tackle problems of tooling, deployment, observability, performance, architecture, and lots of other fun stuff. Our work as a team is broad - you will gain exposure to things you've never worked with and have a chance to build deeper expertise in what you do know. This is a high impact engineering role and is best suited to someone who is excited to work in a growing startup and wants the opportunity to contribute to a growing infrastructure team.
Responsibilities:
- Design and Build Scalable Backend Systems
Develop high-performance, reliable backend services that power core Customer Data Platform (CDP) capabilities, ensuring scalability and long-term maintainability. - Improve and Refactor Existing Services
Continuously enhance system performance and code quality by refactoring legacy services, adopting modern best practices, and addressing technical debt. - Maintain Operational Support and Platform Stability
Contribute to the stability and resilience of the platform through active monitoring, troubleshooting, and participation in the Platform On-Call Rotation. - Collaborate Across Teams and Mentor Others
Work closely with cross-functional partners in product, frontend, and DevOps. Provide technical mentorship and knowledge sharing within the team. - Drive Strategic Initiatives
Play a key role in the Core CDP Infrastructure Consolidation project, - Support CI/CD Processes
Ensure smooth deployments and delivery by adhering to and enhancing Uniphores existing CI/CD pipelines and release practices.
Requirements
- 5 7 years of experience in roles like DevOps Engineer,
- Strong bias toward the simplest solution to a problem
- Curious about how and why things work
- Experience with large, distributed workloads on public cloud platforms (AWS)
- Understanding of networking fundamentals (TCP/IP, DNS, NAT, Routing, Load Balancing, the OSI Model, etc)
- Experience with observability, APM, and monitoring tools like Datadog, Prometheus, New Relic, Honeycomb, etc.
- Experience with build and deployment systems like Jenkins, Travis, Ansible, Puppet, Chef, Terraform, Kubernetes, etc.
- Experience with at least one programming language
- Experience implementing CI/CD pipelines, particularly using Jenkins
- You have operated and contributed in an environment where Infrastructure as Code is the preferred approach
- Experience working on a SaaS product
- Experience achieving compliance standards like ISO, SOC, and similar
Nice to Haves
- Experience with infrastructure and deployment tools such as Garden, Flux, and Ansible
- Familiarity with security tooling like Snyk and SonarQube
- Exposure to other cloud providers, such as Google Cloud Platform (GCP) or Microsoft Azure
- Strong understanding of Test Driven Development (TDD) principles and practices
- Experience working with or building Customer Data Platforms (CDP)
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: DevOpsRole: DevOps EngineerEmployement Type: Full timeContact Details:
Company: Uniphore SoftwareLocation(s): Bengaluru
Keyskills: kubernetes python argocd Helm Gitops
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Uniphore Software
Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everythin...
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