G+Ds IT Enterprise Operations Center (EOC) is the global delivery and support operations center for G+D groupsglobal locations and subsidiaries
EOC manages the IT Infrastructure (Server /Datacenter, Collaboration and Messaging, Network LAN/ WAN / Wi-Fi and Firewall security) and Enterprise IT Applications (predominantly SAP portfolio) along with Mobile Applications Platforms
The center is also accountable for delivering high value and high visibility IT projects programs across various IT domains
As a Monitoring Specialist, you will be desired to design, improve global monitoring landscape, for various OS and network monitoring, followed by applications, including Cloud Monitoring and Alerting, with focus on Windows Server
Tasks Responsibilities:
Responsible for the global implementation monitoring infrastructure including system and network environment based on ICINGA tool
Network planning on Sites connectivity for Satellite Installation
Deployment of satellite globally
Setup monitoring for server performance, availability and various other parameters as the requirements
Handling Incident and Change requests and do Root Cause Analysis on Problem Tickets on ServiceNow or any other ticketing tools
Creation of latest released agent installer to automate agent installation process
Break/fix Agent Related issues
Maintenance of own Icinga2 Infrastructure
Troubleshoot on technical problems and ability to debug all connection related Issues
Education Trainings:
Any Graduate
Technical know-how:
Experience on Monitoring Tools (Icinga2/Nagios or any other tool)
Experience in Technology such Networking, Windows, VMware and Alert Management
Knowledge of SNMP especially version 3
Experience on PowerShell and Python scripting
Knowledge of IP, TCP, UDP, Firewalling (especially host based firewall)
Good knowledge on installing, managing, and upgrading Windows-based systems and servers
Solid experience with Windows Server Operating systems and basic understanding of Azure Cloud services (IAAS, PAAS, SAAS)
Knowledge on matrix42 and various other automation/management tools
ITIL Certification
Windows Certification MSCA, MSCE, MCADA, MCAAA
Github account with your work / scripts or contribution to open source projects is a strong plus
Soft Skills:
Understanding of European tech culture
Proactive and self driven
Taking responsibility and proven record of improvements
Good written and spoken English
Total Experience : 8-10 yearsRelevant Experience : 2yrs of those running Nagios/Icinga based monitoring sytems and 3yrs System Administration for Windows/ Networking
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full time