Senior Software Engineer (SIP/RTP)
- Uniphore Software
- 4 - 9 years
- Bengaluru
- 4 months ago
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Job Description
Who You Are
- Strong sense of ownership, accountability, and business acumen
- Passion for your team's vision/mission & the entrepreneurial drive to make things happen
- Mentor the team in growing and reaching their full potential
- Passion for designing modular systems using reusable components, SDKs, and robust APIs
- Collaborate, socialize, and drive cross-team technical initiatives
- Possess can-do attitude and strong work ethic. Act with empathy and humility
Must Have Skills
- 2+ years experience in software development including designing, building, and managing high-scale, mission-critical real-time production systems
- Strong proficiency in C/C++
- Good understanding of contact center operations including ACD, IVR, and CRM integration
- Strong knowledge in recording solutions like redbox/verint/nice/calabrio
- Deep expertise in integration with Cisco/Avaya/Genesys/Mitel telephony systems
- Hands on experience with SIP, CTI, SDP, RTP, CSTA/TSAPI and NATS
- Advanced knowledge of packet capture, dissection and protocol decoding
- Experience with SSL/TLS decryption
- Experience in networking - DNS, DHCP, SSH, NAT, QoS, STP, VLAN, TCP/IP etc
- Strong coding skills with an eye for using the right algorithms and data structures
- Excellent troubleshooting, analytical and decision-making skills
- Disciplined approach to documentation
- Ability to lead, partner, and collaborate cross functionally across an engineering organization
Bachelor s or master s degree in engineering, Computer Science or equivalent experience
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: Uniphore SoftwareLocation(s): Bengaluru+ View Contact
Keyskills: C++ Networking IVR DNS SIP VLAN Troubleshooting cisco DHCP CRM
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Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everythin...
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