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Blue: Engineer - Customer Success @ Mindteck

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 Blue: Engineer - Customer Success

Job Description

  • Knowledge of Building Management System (BMS)
  • Knowledge of HVAC systems such as Chilled Water System, Chillers, Cooling Towers, Primary & Secondary pumping systems, Hot Water System, Boilers, Different types of AHUs, FCUs, VAV etc.
  • Knowledge of communication protocol like BACnet, MODBUS etc.
  • Basic understanding of IT OT, cloud based analytics tools/solutions (Preferred)
  • Technical acumen for HVAC equipment (AHU, VAV, FCU, Chillers, Cooling Tower) & Control system (Building Automation System)
  • Adept at building and maintaining customer relationships amongst a diverse set of stakeholders. Must be customer focused and representation themselves independently with minimal supervision
  • Ability to work under minimal supervision and exercise independent judgment. Will be managed and mentored by team leader.
  • Position will require interfacing with Branch team, DS team, and customer technical teams at times.
  • Demonstrate technical acumen in order to gain credibility amongst key internal stakeholders.
  • Comfort in presenting to and speaking with mid management

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time

Contact Details:

Company: Mindteck
Location(s): Pune

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Keyskills:   Basic HVAC Automation Control system Focus Management Building management system Analytics Supervision Water system

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Mindteck

About Mindteck: Mindteck provides a broad range of IT services & solutions to help their clients worldwide improve business performance. Mindteck’s core service offerings are: • Embedded Systems • Enterprise Consulting - SAP • IT Consulting Services Mindteck is a listed compan...