Helpdesk Associate - Technical Troubleshooting @ NTT DATA, Inc.

Home > Non Voice

Helpdesk Associate - Technical Troubleshooting

NTT DATA, Inc.
1 - 3 years
Noida, Gurugram
8 months ago
Email to a friend
Report this job

Job Description

NTT DATA, Inc. currently seeks a "Helpdesk Associate to join our team in Noida. Requirements

Must be a Graduate.

Good communication skills with international calling experience

Good comprehension & writing skills

Must possess excellent customer handling skills

Should be comfortable to work in rotational shift with 24x7 support window

Mandate work from office.

1-3 Years of Experience Job description

Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat.

Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.

Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

Strong troubleshooting skills, bug-finding, and resolution

Ability to work independently within a diverse global team

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Bilingual / Multilingual Support - Non Voice
Employement Type: Full time

Contact Details:

Company: NTT DATA, Inc.
Location(s): Noida, Gurugram

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: international calling helpdesk bug troubleshooting customer handling international bpo software testing automation testing customer service manual testing customer care customer support voice process international call center black box testing

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ Not Disclosed

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Similar positions

Walk-in || Non Voice Customer Support Executive

Hexaware Technologies

0 - 4 years

Chennai

2 days ago

₹ 2.25-3.25 Lacs P.A.

BPO Non Voice - Fresher

NTT DATA, Inc.

0 - 1 years

Chennai

12 days ago

₹ Not Disclosed

Walk-in || Fresher's Walk-in For Non Voice Interview At Gar -hyd

Cognizant

0 years

Hyderabad

3 days ago

₹ Not Disclosed

Walkin Interview Invitation - Internation Email & Chat Support

IntouchCX

1 - 6 years

Bengaluru

3 days ago

₹ 1-4 Lacs P.A.

NTT DATA, Inc.

\n\nAbout Bristlecone is a leading provider of AI-powered solutions that help businesses transform their supply chains, optimize operations, and deliver seamless customer experiences. With decades of experience and a global presence, we specialize in driving digital transformation for industries acr...

Helpdesk Associate - Technical Troubleshooting @ NTT DATA, Inc.

Home > Non Voice