Systems Integration Senior Analyst
- NTT DATA, Inc.
- 1 - 3 years
- Hyderabad
- 3 months ago
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Job Description
Your Role
As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives.
Key Responsibilities:
- Excellent incident and request handling
- Help attain and then maintain SLAs and KPIs
- Ensure system/application alerts are acknowledged and actioned
- Escalate issues to STO management and leadership as needed
- Support patching, upgrades, and configuration changes
- Assist in managing high-priority incidents and requests related to file transfers
- Ensure compliance with audit controls and evidence requirements
Experience:
- Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB
- Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel
- 1-3 years of experience in a security operations role
- Confidence in troubleshooting
- Good communication skills
Your Role
As a member of the Security Technology Operations (STO) team at Client, the Lv1 Security Technology Analyst will work with a global security toolkit, focusing on Secure Managed File Transfer using Progress MOVEit. The role will be primarily incident and service request focused while working with the more senior team members on various projects and initiatives.
Key Responsibilities:
- Excellent incident and request handling
- Help attain and then maintain SLAs and KPIs
- Ensure system/application alerts are acknowledged and actioned
- Escalate issues to STO management and leadership as needed
- Support patching, upgrades, and configuration changes
- Assist in managing high-priority incidents and requests related to file transfers
- Ensure compliance with audit controls and evidence requirements
Experience:
- Basic understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, and SFTP, FTPS, HTTPS, and SMB
- Familiarity with reporting tools such as PowerBi, PowerPoint, and Excel
- 1-3 years of experience in a security operations role
- Confidence in troubleshooting
- Good communication skills
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: NTT DATA, Inc.Location(s): Hyderabad
Keyskills: tcp ip dns firewall troubleshooting as2 redhat linux smb ssh networking ssl ansible sql yum system integration linux shell scripting cifs dhcp nas python lvm ftp power bi microsoft azure http sftp nfs aws unix
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