Accounts Receivable Specialist II (Night Shift)
- Zoom Info
- 3 - 5 years
- Chennai
- 3 months ago
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Job Description
Role & responsibilities :
We are seeking an experienced and motivated individual who hold good proven expertise in collections and account follow-ups. The ideal candidate will be confident in handling a high volume of calls and emails, with hands-on experience using leading ERP and CRM applications.
This role requires strong individual performance, attention to detail, and an active interest in leveraging AI-based solutions for process stabilization and improvement.
Key Responsibilities:
- Make collection calls to customers/accounts.
- Send and track collection-related emails daily.
- Manage end-to-end collections activities, including follow-ups, dispute resolution, and payment status updates.
- Ensure timely escalation of overdue accounts and maintain accurate records in systems.
- Utilize applications like SAP, Salesforce, and High radius for account tracking and reporting.
- Partner with internal teams to stabilize collection processes and explore AI-driven improvements.
- Deliver results as an individual contributor, ensuring productivity and quality standards are consistently met.
Preferred candidate profile :
- Educational Qualification: B.Com Or other relevant Degree
- 3 to 5 years of experience in B2B or B2C collections, preferably in an international process.
- Strong communication skills with the ability to handle challenging conversations.
- Willingness and ability to work in night shifts (7 PM IST to 4 AM IST)
- Proficiency in SAP, Salesforce, and HRC (or similar ERP/CRM platforms).
- Strong interest in collection process stabilization using AI tools/technologies.
- Highly self-driven and able to work with minimal supervision.
Preferred Skills:
- Exposure to global client accounts and cross-cultural communication.
- Analytical skills to track collection trends and suggest improvements.
- Familiarity with productivity and reporting dashboards.
Job Classification
Industry: Software ProductFunctional Area / Department: Finance & AccountingRole Category: Accounting & TaxationRole: Accounts Receivable ExecutiveEmployement Type: Full timeContact Details:
Company: Zoominfo TechnologiesLocation(s): Chennai
Keyskills: B2B Collection Accounts Receivable SAP O2C Collections High Radius
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