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Data Modeling @ TEKsystem

Home > DBA / Data warehousing

 Data Modeling

Job Description

Role & responsibilities

Senior Data Modeler

Primary Skills:

  • Data Modeling (Fact/Dimension tables, Slowly Changing Dimensions - Type 2, Partitioning)
  • Medallion Architecture
  • Erwin Data Modeler

Domain Expertise:

  • Experience in modeling data for large-scale Call Center environments, including:
    • IVR (Interactive Voice Response)
    • CALLS
    • Chat interactions
  • Preferred experience with platforms such as CISCO, Genesys, or Google CES

Role Overview:
We are seeking a seasoned Data Modeler with deep expertise in designing scalable and efficient data models for enterprise-level call center systems. The ideal candidate will have hands-on experience with medallion architecture and Erwin, and a strong understanding of how to model complex call center data flows.

Responsibilities:

  • Design and implement robust data models to support analytics and reporting for call center operations
  • Collaborate with data engineers and business stakeholders to translate requirements into scalable data solutions
  • Optimize data structures for performance and maintainability
  • Ensure data integrity and consistency across systems

Preferred Qualifications:

  • 7+ years of experience in data modeling
  • Strong understanding of call center metrics and workflows
  • Familiarity with cloud data platforms (e.g., Azure, AWS, GCP) is a plus

Job Classification

Industry: BPM / BPO
Functional Area / Department: Engineering - Software & QA
Role Category: DBA / Data warehousing
Role: DBA / Data warehousing - Other
Employement Type: Full time

Contact Details:

Company: TEKsystems Global
Location(s): Hyderabad

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Keyskills:   Data Modeling Medallion architecture Erwin

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TEKsystem

TEKsystems Global Services