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SFCC eCommerce Support Analyst @ Litmus7 Systems

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 SFCC eCommerce Support Analyst

Job Description

Requirements:
4 to 6 years experienced SFCC resource with good eCommerce & Retail knowledge
Desirable to have at least 5 years hands on experience in SFCC.
Should have hands on experience working on SiteGenesis and/or SFRA based storefront.
Deep knowledge on Demandware or equivalent Javascript based scripting languages.
Thorough knowledge on Retail domain and various downstream and upstream systems catered.
Hands on experience on third party integrations from SFCC
Should have deep knowledge on working with multi location / region based architectural models
Recommended to have knowledge working in cartridge based or otherwise integrations with package components like external Search, Ampliance (CMS), Payment Gateways, Loyalty platforms etc.
Good knowledge on headless implementation concepts in SFCC by exposing APIs making use of OCAPI and SCAPI.
Should have a basic knowledge on etiquettes and processes to be followed from an L3 support level standpoint
Knowledge on observability tools like Datadog or NewRelic will have added advantage
Good knowledge on API concepts, technologies such as REST, JSON, XML, YAML, GraphQL, Swagger
Hands on working experience in managing and supporting peak sales cycles including good understanding of pre-requisites and actions required for sizing, scaling and performance tuning enterprise SFCC application as part of holiday readiness.
Test Driven Development experience with hands on experience using mocking frameworks
Experience with Data modelling
Good knowledge on agile methodology and scrum ceremonies
Concepts on branching/merge strategies, code repo frameworks like Git/Bitbucket, code reviews etc
Hands on experience in integrations with code quality tools.

Professional Skill Requirements:
Proven ability to work creatively and analytically in a problem-solving environment
Desire to work in an information systems environment
Excellent communication (written and oral) and interpersonal skills
Strong written and verbal communication skills with the ability to effectively communicate with business and technology partners, peers, and senior management
Strong interpersonal skills and the ability to work with multiple stakeholders to drive success.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Litmus7 Systems
Location(s): Kochi

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Keyskills:   SFCC support SiteGenesis Demandware SFRA Storefront Reference Architecture Salesforce Commerce Cloud Open Commerce API OCAPI

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Litmus7 Systems

Litmus7 is a technology company with a 100% focus on retail. We build, transform, enhance, and support platforms that enable the retailers' digital commerce business. With one of a kind micro-vertical practices in grocery, general merchandise, fashion, beauty, and pet products, the biggest different...