Financial Systems Manager
- Twilio
- 8 - 10 years
- Remote
- 3 months ago
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Job Description
This position is needed to support and scale critical revenue and order-to-cash systems and related processes as a member of the Controllership organization. This position will provide functional and technical expertise in our drive towards efficiency, automation, and scale. In this role, you ll work highly cross-functionally with Go-to-Market Business Applications (Salesforce), Product, Engineering, Analytics, Tech Services, and Accounting teams to define business requirements, lead test cycles, and drive delivery of scalable solutions.
We are a fast growing company and are focused on building systems that scale. We are looking for a team player who is excited about building streamlined processes and automation to support our growth. The ideal candidate is energized by team collaboration and continuously seeking new methods that promote efficiency or solve a problem.
Responsibilities
In this role, you ll:
- Document existing and future Order-to-Cash process and data flows, exhibiting strong attention to detail. Understand, define, and document business requirements to support enhancements to Order-to-Cash systems
- Manage full user test cycle of developed enhancements including, but not limited to, defining test scenarios, managing completion and accuracy of testing by stakeholders, and ensuring all findings are documented and remediated
- Continuously seek out opportunities to enhance our Order-to-Cash systems and processes, with a specific focus on our subscription billing platform (Zuora) and related systems
- Build relationships and establish trust with cross-functional partners
- Be an owner! Own the processes you build and maintain, acting as an ultimate escalation point and seeing issues through to resolution
- Ensure that requests from the Sales and Finance organizations related to Order to Cash processes and systems are optimally qualified, prioritized, and executed while also maintaining appropriate documentation
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasnt followed a traditional path, dont let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- Excellent communication skills for internal and external stakeholders
- Ability to work independently in a very fast-paced, high-growth team environment
- Knowledge of and experience with Quote to Cash and Revenue Recognition business processes
- Understanding of the integration points and data flows from/to Salesforce and Zuora (or similar systems) that impact a Quote to Cash flow
- 8+ years of experience in designing and configuring Subscription billing and payments systems like Zuora (or other similar systems like Recurly etc.),Stripe, Adyen etc. in a SaaS environment
- Experience in writing detailed business requirements, testing & release plans required to develop and implement software solutions
- A passion and drive for improving systems & processes in a collaborative team environment
Desired:
- Experience working in the SaaS/technology industry
- Experience with any of the following applications: Salesforce CPQ, Oracle Fusion
- Working knowledge on Revenue Recognition and aligned processes and systems such as RevPro, Oracle RMCS, Netsuite Revenue Recognition , or Zuora Revenue
- M&A integration experience
Job Classification
Industry: InternetFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: ERP ArchitectEmployement Type: Full timeContact Details:
Company: TwilioLocation(s): REMOTE+ View Contact
Keyskills: Automation Product engineering Billing Revenue recognition Test scenarios Healthcare Cash flow Oracle Analytics Salesforce
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Twilio
Twilio is an American company based in San Francisco, California, which provides programmable communication tools for making and receiving phone calls, sending and receiving text messages, and performing other communication functions using its web service APIs.
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