Account Manager
- Vaave
- 3 - 5 years
- Hyderabad
- 4 months ago
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Job Description
- Lead the end-to-end implementation process for new clients from kickoff to launch ensuring timelines, deliverables, and expectations are met.
- Build strong, consultative relationships with HR, IT, and leadership stakeholders across client organizations.
- Collaborate with internal teams (Product, Tech, Support) to align on customizations, integrations, and client-specific requirements.
- Coordinate with client-side IT teams for new or existing integrations with HR systems.
- Proactively monitor portal engagement metrics and identify opportunities to improve adoption and alumni activity.
- Conduct periodic review meetings with clients to showcase outcomes, share insights, and drive ongoing value.
- Act as the voice of the customer internally, contributing to product feedback and continuous improvement.
- 3-5 years of experience in account management, client success, or implementation in a B2B SaaS environment.
- Strong project management and communication skills, with the ability to handle multiple clients simultaneously.
- Familiarity with cloud platforms (AWS experience is a plus).
- Basic understanding of APIs and third-party integrations to effectively collaborate with client and internal tech teams.
- Ability to think strategically and guide clients on best practices in community and alumni engagement.
- Proactive, organized, and outcome-driven with a customer-first mindset.
- 3 5 years of experience in account management, client success, or implementation in a B2B SaaS environment.
- Strong project management and communication skills, with the ability to handle multiple clients simultaneously.
- Familiarity with cloud platforms (AWS experience is a plus).
- Basic understanding of APIs and third-party integrations to effectively collaborate with client and internal tech teams.
- Ability to think strategically and guide clients on best practices in community and alumni engagement.
- Proactive, organized, and outcome-driven with a customer-first mindset.
Job Classification
Industry: InternetFunctional Area / Department: Sales & Business DevelopmentRole Category: Enterprise & B2B SalesRole: Key Account ManagerEmployement Type: Full timeContact Details:
Company: VaaveLocation(s): Hyderabad+ View Contact
Keyskills: Basic B2B Project management SAAS Cloud Account management Customer relationship HR Continuous improvement AWS
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