Manager, Business Intelligence
- Ihcs Technologies
- 10 - 20 years
- Vadodara
- 3 months ago
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Job Description
Role & responsibilities
Key Responsibilities
- Design, develop, and maintain dashboards and reports to support RCMS operations, including work allocation, production efficiency, and performance tracking.
- Partner with the U.S. Director of Operations, RCMS, to align on departmental metrics, KPIs, and reporting standards.
- Collaborate with RCMS Revenue Optimization team to analyze RCM data (claims, denials, collections, AR) to identify operational trends, risks, and opportunities for improvement.
- Create scalable data models and visualizations to support customer and internal decision-making.
- Ensure data accuracy, integrity, and usability across all reporting and dashboarding tools.
- Support ad hoc reporting and advanced analytics requests from leadership and stakeholders.
- Mentor junior analysts in BI development practices, ensuring consistency and quality across deliverables.
- Collaborate with cross-functional teams (Ops, Product, Customer Success, Finance) to ensure BI deliverables meet business needs.
Success Metrics
- Delivery of accurate, timely dashboards and reports aligned with RCMS operational needs.
- Increased visibility into production, work allocation, and performance metrics.
- Improved efficiency and decision-making through actionable analytics.
- Identification and communication of RCM trends and insights that drive customer growth and retention.
Qualifications
- Bachelor's degree in computer science, Information Systems, Healthcare Analytics, or related field.
- 4+ years of experience in business intelligence, reporting, or analytics within healthcare, RCM, or EHR domains.
- Advanced SQL skills and strong hands-on experience with Snowflake (mandatory).
- Strong experience with BI/dashboard tools (e.g., Power BI, Tableau, Looker, or equivalent).
- Knowledge of RCM workflows and healthcare billing data (claims, remittances, AR, denials, payer codes, etc.).
- Familiarity with healthcare billing codes (ICD, CPT, HCPCS, NPI) preferred.
- Strong understanding of dimensional data modeling and ETL concepts.
- Experience with data pipeline tools (e.g., Airflow, DBT) and scripting languages (Python/R) preferred.
- Proven ability to translate business requirements into actionable technical solutions.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment and work collaboratively across geographies.
Additional Job DescriptionCore Technical Skills
- Advanced SQL proficiency for complex querying and data manipulation
- Expertise in Snowflake for data warehousing and analytics (mandatory)
- Handson experience with BI tools such as Power BI, Tableau, Looker, or equivalent
- Dimensional data modeling and understanding of ETL processes
- Data pipeline development using tools like Airflow or DBT
- Scripting knowledge in Python or R for advanced analytics and automation
- Healthcare & RCM Domain Knowledge
- Indepth understanding of Revenue Cycle Management (RCM) workflows
- Familiarity with healthcare billing data (claims, remittances, AR, denials, payer codes)
- Knowledge of medical coding standards (ICD, CPT, HCPCS, NPI)
- Experience working with EHR systems and healthcare analytics
Business Intelligence & Analytics
- Ability to design and maintain dashboards that drive operational insights
- Experience in data visualization and storytelling for decisionmaking
- Proven track record of translating business requirements into technical solutions
- Strong focus on data accuracy, integrity, and usability
Leadership & Collaboration
- Experience managing and mentoring BI/MIS teams
- Strong crossfunctional collaboration with Ops, Product, Finance, and Customer Success teams
- Ability to align with senior leadership on KPIs, metrics, and reporting frameworks
- Skilled in stakeholder communication and presenting insights to nontechnical audiences
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Analytics / BI ManagerEmployement Type: Full timeContact Details:
Company: Ihcs TechnologiesLocation(s): Vadodara+ View Contact
Keyskills: Snowflake Sql RCM Power Bi Dashboards Revenue Cycle Management Kpi Reporting Reporting And Analytics Scripting
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