Field Support Engineer - Odisha
- Indus Towers
- 2 - 7 years
- Bhubaneswar
- 4 months ago
- Email to a friend
- Report this job
Job Description
Role & responsibilities
ESH Compliance
- Site Hygiene; compliance to organizational requirements
- Adhering to SOPs
- Ensuring correctly rated equipments.
- Ensure use of PPE by self and technicians
- Support in regular training on ESH and also ensure that safe practices are being following at Tower Site
- Ensure issue and usage of PTW for every activity being done at a site
Customer Management
- Provide supports for outage escalation by OPCOs
- Site access supports as and when applicable for tenants
- Maintain healthy customer relationship
- Supervise Site upgrades as per specification and provide support for RFS activities
Site Quality & process compliance
- Maintain excellent level of site quality (proper cable laying, correct temperature, correct settings, site in Auto, etc.)
- Identify Gap against specification and ensure timely corrections
- Periodic audit to ensure that civil/tower electrical and other Infrastructure are in best state.
- Ensure ZERO quality/operational process non compliance
- Compliance checking of quality of technicians, partners, spares including any ethical issues
Energy Management
- Identifying high Diesel consumption sites and recommending their remedy action
- Minimizing EB faults
- Facilitating in converting non EB sites to EB sites
- DCEM Compliance
- DG running hrs. compliance
Uptime
- Drive Uptime for all Customers. Maintain infra uptime as per MSA/KPI's
- RCA of outages and prepare corrective action plan to avoid repetitions.
- 100% Site Automation and Alarm integration with NOC. Alarm & Metering correction at Site.
- 100 % compliance on PM
- Site visit and closure of punch points
Team Management
- Technician performance evaluations
- Identify training needs of technicians and plan for development
- Site allocation, discipline management for technicianseam Management
Landlord Management
- Compliance of sites access process
- Maintains high level of landlord engagement to ensure 24*7 access and facilitate upgrade / planned event / installation and other operational work at site
- Resolution of hygiene related trouble tickets to ensure landlord satisfaction
- Preferred candidate profile
Perks and benefits
As per industry standards
Job Classification
Industry: Telecom / ISPFunctional Area / Department: Production, Manufacturing & EngineeringRole Category: Operations, Maintenance & SupportRole: Service EngineerEmployement Type: Full timeContact Details:
Company: Indus TowersLocation(s): Bhubaneswar+ View Contact
Keyskills: field support electrical maintenance preventive maintenance technical support corrective action
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Indus Towers
Indus Towers is an independently managed company offering passive infrastructure services to all telecom operators and other wireless services providers such as broadband service providers
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in