Senior Network Engineer
- Cbts
- 10 - 15 years
- Chennai
- 3 months ago
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Job Description
- Monitor network performance and identify issues.
- Perform routine maintenance tasks, including software and hardware updates.
- Ensure network security by implementing appropriate measures.
- Respond to network-related incidents and provide timely resolutions.
- Document incidents and resolutions in the incident management system.
- Escalate complex issues to higher-level support when necessary.
- Configure and manage routers and switches.
- Troubleshoot routing and switching issues.
- Optimize network performance through efficient routing and switching practices.
- Install and configure wireless network devices.
- Monitor and troubleshoot wireless network performance.
- Ensure secure and reliable wireless connectivity.
- Monitor and manage SD-WAN infrastructure.
- Ensure optimal performance and reliability of SD-WAN links.
- Troubleshoot and resolve SD-WAN related issues.
- Develop and maintain SOPs for network operations.
- Ensure compliance with SOPs during network maintenance and incident management.
- Train team members on SOPs and best practices.
- Maintain comprehensive documentation of network configurations and changes.
- Generate regular reports on network performance and incidents.
- Provide recommendations for network improvements based on performance data.
- Monitor network infrastructure and systems for alarms and alerts.
- Perform initial troubleshooting and escalate issues as needed.
- Maintain accurate logs of incidents and actions taken.
- Collaborate with other technical teams to resolve complex issues.
- Experience with support of enterprise environments including hybrid configurations.
- Manage the network/telecom/compute, including provisioning, configuration, and administration of services utilizing ITIL processes.
- Develop and maintain technical documentation and provide end-user training and support.
- Participate in project planning, testing, and deployment strategies and activities.
- Develop and maintain technical documentation and provide end-user training and support.
- Open and resolve incident and request tickets.
- Participate in Monthly on-call rotation.
- After hour and weekend activities possible
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: IT Network - OtherEmployement Type: Full timeContact Details:
Company: CbtsLocation(s): Chennai
Keyskills: Telecom Networking WAN Network operations Network security Healthcare Incident management Project planning Technical documentation
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