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Network Engineer I @ Cbts

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 Network Engineer I

Job Description

2-4 Years
Basic understanding of networking concepts and protocols.
Experience with SD-WAN technologies and tools.
Familiarity with circuit monitoring tools and techniques.
Strong communication skills for effective ISP coordination.
Ability to generate and analyze technical reports.

Special Knowledge, Skills, and Abilities
Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all internal and external customers.
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present.

Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
Work successfully in a team environment as well as independently
Ability to use a desktop computer system.
Familiarity with Windows, Microsoft Office & Browsing Internet resources.
Excellent typing skills
Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
Demonstrates ownership to resolve challenging customer issues, escalating when necessary.

Flexible with the working schedule; may be expected to work weekends, holidays and events.
Ability to approach problems logically and rationally.
Action oriented and self-disciplined
Organized and detail oriented.
Resolving Technical complex queries
Drive continuous improvement through root cause identification and defect elimination.
 

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network (Support) Engineer
Employement Type: Full time

Contact Details:

Company: Cbts
Location(s): Chennai

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Keyskills:   Monitoring tools WAN Internet browsing Healthcare Windows Technology solutions Customer service Continuous improvement MS Office Unified communications

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Cbts

The Contec Global Group has a worldwide presence, with operations in Asia, Africa, Europe and America.As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developin...