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QA Analyst @ Cbts

Home > Business Process Quality

 QA Analyst

Job Description

  • Conduct process audits, surveillance checks, and quality inspections
  • Document findings and escalate non-conformances to relevant stakeholders
  • Support root cause analysis and corrective/preventive action tracking
  • Monitor and report quality metrics (e.g., compliance rate, defect trends)
  • Collaborate with cross-functional teams to ensure process adherence
  • Maintain audit records and contribute to QMS documentation
  • Assist in training and awareness programs related to quality standards
Dashboard Management
  • Design, build, and maintain interactive KPI dashboards using tools like Power BI, Tableau, or Excel.
  • Ensure dashboards reflect real-time or periodic updates of QA and surveillance metrics.
Data Collection & Analysis
  • Gather data from multiple sources including Jira, ServiceNow, internal databases, and QA tools.
  • Validate data accuracy and completeness before integration into dashboards.
  • Analyze trends and anomalies in QA and surveillance performance.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Quality Assurance
Role Category: Business Process Quality
Role: Quality Analyst
Employement Type: Full time

Contact Details:

Company: Cbts
Location(s): Chennai

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Keyskills:   software testing automation testing documentation qa analysis manual testing power bi root cause analysis sql excel process audit tableau servicenow qms quality standards quality assurance qa tools quality inspection jira inspection

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Cbts

The Contec Global Group has a worldwide presence, with operations in Asia, Africa, Europe and America.As a company established on the platform of e-Governance and smart technologies, Contec Global is amongst the most experienced independent technology and systems organizations operating in developin...