We are looking for Chat Process Associates with strong communication and sales skills to join our customer Chat Support Team.
Work Location: Thoraipakkam, OMR Chennai
Shift: Night Shift
ResponsibilitiesResponsibilities:
Handle customer queries via chat with professionalism and empathy
Promote and upsell products/services wherever applicable
Ensure high-quality customer experience with timely responses
Achieve sales and support targets
Requirements:
Graduate in any stream
Excellent written communication skills (English proficiency required)
Strong persuasion & sales aptitudeAbility to multitask and work in a fast-paced environmentMinimum 1 to 2 years of prior experience in sales/chat support.
Telecom Billing is preferred.

Keyskills: customer service sales chat support customer support telecom billing non voice process accounts receivable international bpo chat process customer care accounting technical support voice process email support semi voice data entry
Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software arc...