Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Sr. Process Associate - Chat Process Accounts and Billing @ Prodapt Solutions

Home > Non Voice

 Sr. Process Associate - Chat Process Accounts and Billing

Job Description

Overview

We are looking for Chat Process Associates with strong communication and sales skills to join our customer Chat Support Team.

Work Location: Thoraipakkam, OMR Chennai

Shift: Night Shift

Responsibilities

Responsibilities:
Handle customer queries via chat with professionalism and empathy
Promote and upsell products/services wherever applicable
Ensure high-quality customer experience with timely responses
Achieve sales and support targets

Requirements

Requirements:
Graduate in any stream
Excellent written communication skills (English proficiency required)
Strong persuasion & sales aptitudeAbility to multitask and work in a fast-paced environmentMinimum 1 to 2 years of prior experience in sales/chat support.

Telecom Billing is preferred.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Customer Retention - Non Voice
Employement Type: Full time

Contact Details:

Company: Prodapt Solutions
Location(s): Chennai

+ View Contactajax loader


Keyskills:   customer service sales chat support customer support telecom billing non voice process accounts receivable international bpo chat process customer care accounting technical support voice process email support semi voice data entry

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Customer Support Associate

  • Wipro HR Soniya
  • 0 - 2 years
  • Kolkata
  • 3 days ago
₹ 1.75 Lacs P.A.

Wipro Mega walk-in drive For Freshers|| Mapping role|| 15 To 17th Dec

  • Wipro
  • 0 years
  • Hyderabad
  • 8 days ago
₹ 2 Lacs P.A.

Wipro Mega walk-in drive For Freshers|| Mapping role|| 13th Dec

  • Wipro
  • 0 years
  • Hyderabad
  • 9 days ago
₹ 2 Lacs P.A.

Urgent Opening @Tech Mahindra Nodal Desk Email Escalation (Chandivali)

  • Tech Mahindra
  • 1 - 6 years
  • Mumbai
  • 10 days ago
₹ 2.5-3 Lacs P.A.

Prodapt Solutions

Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software arc...