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Trainee RPA Specialist @ Prodapt Solutions

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 Trainee RPA Specialist

Job Description

Overview

Administer and monitor automated processes

Investigate business and system exceptions to meet service level and quality requirements

Verify incidents and fix them in the BluePrism software, or escalate to the relevant support function

Cooperate with RPA Developers and other stakeholders to ensure continuous improvement of automated processes

Monitor and maintain quality and productivity

Responsibilities
  • Employee should have completed 12 months in Prodapt
  • Experience in process automation is a great asset, but not a must
  • IT mindset and enthusiasm to develop knowledge of technologies and process automation solutions
  • Process/business mindset to identify and address issues
  • Drive for continuous improvement
  • Analytical thinking and problem-solving skills
  • Good communication skills, supporting effective issue resolution
Requirements
  • Employee should have completed 12 months in Prodapt
  • Experience in process automation is a great asset, but not a must
  • IT mindset and enthusiasm to develop knowledge of technologies and process automation solutions
  • Process/business mindset to identify and address issues
  • Drive for continuous improvement
  • Analytical thinking and problem-solving skills
  • Good communication skills, supporting effective issue resolution

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Quality Assurance and Testing
Role: QA Team Manager
Employement Type: Internship

Contact Details:

Company: Prodapt Solutions
Location(s): Chennai

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Keyskills:   workforce management real time analysis process automation rta wfm operations management project management team management forecasting customer service rostering training avaya cms customer support team leading

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Prodapt Solutions

Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software arc...