Salesforce FSL Technical Lead
- Prodapt Solutions
- 7 - 12 years
- Chennai
- 3 months ago
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Job Description
OverviewFSL Technical Lead JD Provide FSL solution options/alternatives to businesses as technical architect Translate and design FSL business requirements to technical specifications Provide guidance on all phases of the software development lifecycle and the impact of FSL Liaise with clients on an ongoing basis to maintain and develop the business relationship, ensure satisfaction with services provided, and identify opportunities for further growth Participate in sessions with salesforce customers and other team members to understand business requirements and business processes Document detailed business, functional and technical requirements Lead technical project delivery and build components as necessary Manage end-to-end delivery of complex solutions to multiple clients Configure and customize Salesforce applications Configure salesforce and related third party applications Develop and contribute to data migration and/or system integration strategy This position entails minimal travel and occasional presence at clients sites Basic Qualifications Overall 7+ years of IT experience in which at least last 3 years working experience in Salesforce FSL platform. 3+ years Salesforce experience within a fast paced environment Experience working with an enterprise level Field Service Management system A thorough understanding of service and field service practices and KPIs 2+ years industry-specific experience (Telecom or High-Tech) Certification Salesforce Administrator Certification Salesforce Service Cloud Consultant Certification Salesforce Field Service Lightning Consultant Certification Responsibilities
FSL Technical Lead JD Provide FSL solution options/alternatives to businesses as technical architect Translate and design FSL business requirements to technical specifications Provide guidance on all phases of the software development lifecycle and the impact of FSL Liaise with clients on an ongoing basis to maintain and develop the business relationship, ensure satisfaction with services provided, and identify opportunities for further growth Participate in sessions with salesforce customers and other team members to understand business requirements and business processes Document detailed business, functional and technical requirements Lead technical project delivery and build components as necessary Manage end-to-end delivery of complex solutions to multiple clients Configure and customize Salesforce applications Configure salesforce and related third party applications Develop and contribute to data migration and/or system integration strategy This position entails minimal travel and occasional presence at clients sites Basic Qualifications Overall 7+ years of IT experience in which at least last 3 years working experience in Salesforce FSL platform. 3+ years Salesforce experience within a fast paced environment Experience working with an enterprise level Field Service Management system A thorough understanding of service and field service practices and KPIs 2+ years industry-specific experience (Telecom or High-Tech) Certification Salesforce Administrator Certification Salesforce Service Cloud Consultant Certification Salesforce Field Service Lightning Consultant Certification Requirements
FSL Technical Lead JD Provide FSL solution options/alternatives to businesses as technical architect Translate and design FSL business requirements to technical specifications Provide guidance on all phases of the software development lifecycle and the impact of FSL Liaise with clients on an ongoing basis to maintain and develop the business relationship, ensure satisfaction with services provided, and identify opportunities for further growth Participate in sessions with salesforce customers and other team members to understand business requirements and business processes Document detailed business, functional and technical requirements Lead technical project delivery and build components as necessary Manage end-to-end delivery of complex solutions to multiple clients Configure and customize Salesforce applications Configure salesforce and related third party applications Develop and contribute to data migration and/or system integration strategy This position entails minimal travel and occasional presence at clients sites Basic Qualifications Overall 7+ years of IT experience in which at least last 3 years working experience in Salesforce FSL platform. 3+ years Salesforce experience within a fast paced environment Experience working with an enterprise level Field Service Management system A thorough understanding of service and field service practices and KPIs 2+ years industry-specific experience (Telecom or High-Tech) Certification Salesforce Administrator Certification Salesforce Service Cloud Consultant Certification Salesforce Field Service Lightning Consultant Certification
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Software & QARole Category: Software DevelopmentRole: Technical LeadEmployement Type: Full timeContact Details:
Company: Prodapt SolutionsLocation(s): Chennai+ View Contact
Keyskills: field service software development data migration salesforce salesforce service cloud visualforce soql sfdc salesforce lightning lightning components triggers apex sales force development salesforce sales cloud system integration data loader lwc
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Prodapt Solutions
Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software arc...
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