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Technical Support @ Wintech Services India

Home > Customer Service (International)

 Technical Support

Job Description

    Hi

    We have openings for the below role. If interested pls share your cv to hidden_email

     

    Working Hours: Monday to Friday, 6:30 PM to 3:30 PM (IST)


    About Us:
    WinTech Services India Pvt Ltd is a thriving USA-based organization with 6 E-commerce brands operating under its umbrella. We pride ourselves on innovation, customer satisfaction, and a dynamic work environment that fosters growth and learning.

    Job Description:
    Are you tech-savvy, possess basic knowledge of e-commerce sales, and excel in communication WinTech Services is looking for a dedicated Tech Support Associate to join our team in Hyderabad. As a key player in our organization, you will contribute to the success of our USA e-commerce brands.

    Key Responsibilities:
    • Provide technical support to the customers.
    • Assist with E-commerce sales inquiries and provide basic product information.
    • Troubleshoot and resolve technical issues through various communication channels.
    • Ensure timely and effective communication with customers via email and other platforms.
    • Collaborate with cross-functional teams to enhance customer experience.

    Qualifications:
    • 0 or 1+ years of experience in a technical support role.
    • Basic knowledge of e-commerce sales processes.
    • Excellent communication skills, both verbal and written.
    • Proficient in email writing and customer correspondence.
    • Ability to adapt to a dynamic work environment.

    If you are passionate about technology, have a keen interest in E-commerce, and possess the skills to provide exceptional Tech support, we invite you to be a part of our journey at WinTech Services India Pvt Ltd.      

Employement Category:

Employement Type: Part time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Technical Support

Contact Details:

Company: Wintech Services India
Location(s): Hyderabad

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Keyskills:   technical support communication skills international voice process

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Wintech Services India

WINTECH SERVICES INDIA PRIVATE LIMITED Plot No-13 , Street no- 2, Srishyam Nagar , Telcom Nagar , Gachibowli , Hyderabad,