Technical Support
- Wintech Services India
- 1 Positions
- Hyderabad
- 3 months ago
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Job Description
- Provide technical support to the customers.
- Assist with E-commerce sales inquiries and provide basic product information.
- Troubleshoot and resolve technical issues through various communication channels.
- Ensure timely and effective communication with customers via email and other platforms.
- Collaborate with cross-functional teams to enhance customer experience.
- 0 or 1+ years of experience in a technical support role.
- Basic knowledge of e-commerce sales processes.
- Excellent communication skills, both verbal and written.
- Proficient in email writing and customer correspondence.
- Ability to adapt to a dynamic work environment.
Hi
We have openings for the below role. If interested pls share your cv to hidden_email
Working Hours: Monday to Friday, 6:30 PM to 3:30 PM (IST)
About Us:
WinTech Services India Pvt Ltd is a thriving USA-based organization with 6 E-commerce brands operating under its umbrella. We pride ourselves on innovation, customer satisfaction, and a dynamic work environment that fosters growth and learning.
Job Description:
Are you tech-savvy, possess basic knowledge of e-commerce sales, and excel in communication WinTech Services is looking for a dedicated Tech Support Associate to join our team in Hyderabad. As a key player in our organization, you will contribute to the success of our USA e-commerce brands.
Key Responsibilities:
Qualifications:
If you are passionate about technology, have a keen interest in E-commerce, and possess the skills to provide exceptional Tech support, we invite you to be a part of our journey at WinTech Services India Pvt Ltd.
Employement Category:
Employement Type: Part timeIndustry: BPO / Call CenterRole Category: Customer Service (International)Functional Area: Not SpecifiedRole/Responsibilies: Technical SupportContact Details:
Company: Wintech Services IndiaLocation(s): Hyderabad+ View Contact
Keyskills: technical support communication skills international voice process
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Wintech Services India
WINTECH SERVICES INDIA PRIVATE LIMITED Plot No-13 , Street no- 2, Srishyam Nagar , Telcom Nagar , Gachibowli , Hyderabad,
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