Transition Solution Expert
- Capgemini
- 9 - 12 years
- Hyderabad
- 3 months ago
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Job Description
Key Responsibilities:
1. Solution Design & Architecture:
- Develop comprehensive transition solutions, covering governance, timelines, resources, knowledge transfer, risk management, and service continuity.
- Tailor transition models based on client needs (e.g., AMS/AD, infrastructure).
- Conduct a comprehensive application portfolio assessment: categorize applications to derive transition solution.
2. Bid Support & Proposal Development:
- Support pre-sales and bid teams by contributing to RFPs, RFIs, and client presentations with transition-related inputs.
- Define transition scope, effort estimation, timelines, team structures, and success criteria.
3. Client Engagement:
- Interface with clients to understand current-state operations and design future-state transition approaches that are achievable, cost-effective, and compliant.
- Participate in client workshops, due diligence, and solution defense.
4. Governance Model Definition:
- Define a transition governance structure including steering committees, escalation paths, status reporting, and stakeholder engagement plans.
- Identify SLAs/KPIs and ensure alignment with operational and contractual objectives.
5. Risk Management & Mitigation Planning:
- Identify potential transition risks (knowledge gaps, change resistance, IP concerns, tool incompatibility) and propose mitigation strategies.
- Develop a comprehensive transition risk register.
6. Resource & Financial Planning:
- Estimate transition budgets, resource requirements (onshore/offshore), and schedule.
- Define ramp-up strategies for teams during transition.
7. Knowledge Transfer & Operational Readiness Planning:
- Design frameworks for effective knowledge capture, validation, and operational handover.
- Ensure readiness assessments are embedded in the solution approach.
8. Reusable Frameworks & Best Practices:
- Contribute to the creation and improvement of standardized transition playbooks, templates, and toolkits.
- Stay current with industry best practices and incorporate them into solutions.
9. Collaboration with Delivery & Transformation Teams:
- Work closely with delivery, transformation, IT, and service management teams to ensure proposed solutions are realistic and executable.
- Ensure alignment between solution design and delivery execution.
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Qualifications:
- Bachelors degree in IT, Business, Engineering, or related field; MBA or Masters preferred.
- Strong understanding of IT service management (ITSM), outsourcing models, and application/infrastructure landscapes.
- Proven track record in designing and winning transition solutions in large deals.
- Excellent stakeholder engagement, communication, and presentation skills.
- Familiarity with frameworks like ITIL & PMP
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Preferred Skills:
- Experience working in global delivery models (onshore/offshore).
- Exposure to AMS/AD, managed services transitions.
- Ability to work under pressure and deliver to aggressive timelines in bid environments.
- Effective communication and drive the teams independently.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: Transition ManagerEmployement Type: Full timeContact Details:
Company: CapgeminiLocation(s): Hyderabad+ View Contact
Keyskills: Transition Solution Design ITSM Bid Support
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