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Relationship Manager - Commercial Banking @ Idfc First Bank

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 Relationship Manager - Commercial Banking

Job Description


Role/ Job Title: Relationship Manager Commercial Banking


Function/ Department: Commercial Banking


Job Purpose:


Own endtoend acquisition and relationship management of midcorporate clients to deliver sustainable revenue and book growth across assets and liabilities, with a strong focus on newtobank (NTB) acquisition and activation and on crosssell of transaction banking products e.g., Cash Management Services (CMS), Trade Servicesand treasury/FX solutions, while maintaining portfolio quality, ensuring compliance with risk policies, and orchestrating seamless service through crossfunctional collaboration


Roles & Responsibilities:

  • Acquire new mid-corporate clients and onboard them successfully.
  • Achieve targets for fund-based and non-fund-based products, such as working capital loans, term loans and trade finance.
  • Cross-sell products like treasury services, cash management services, forex services, salary accounts, etc.
  • Meet income targets from interest and fee-based products for both assets and liabilities.
  • Focus on increasing wallet share by offering customized solutions to clients.
  • Build and maintain strong relationships with key decision-makers in client organizations.
  • Ensure high client satisfaction scores through regular engagement and prompt issue resolution.
  • Monitor the creditworthiness of clients and ensure compliance with the bank's risk policies.
  • Minimize non-performing assets (NPAs) by maintaining a healthy portfolio.
  • Ensure CAM preparation for NTB as well as for ETB renewals and covenant monitoring for existing contracts.
  • Work closely with product teams (e.g., treasury services, cash management services, forex services) to meet client needs.
  • Coordinate with credit and operations teams for seamless service delivery.

Education Qualification:

Graduation: Bachelors in Engineering / Technology / Management/ Computers/Science.

Post-graduation: MBA.


Experience: 5 to 10 years of relevant experience.

Job Classification

Industry: Banking
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Enterprise Sales Manager
Employement Type: Full time

Contact Details:

Company: Idfc First Bank
Location(s): Mumbai

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Keyskills:   Business Development Revenue Generation

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₹ 25-27.5 Lacs P.A

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Idfc First Bank

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