Branch Operations Manager-branch Banking-branch Banking
- Kotak Mahindra Bank
- 1 - 10 years
- Chennai
- 3 months ago
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Job Description
Job Name: Branch Operations Manager
JOB Role:
- Responsible for management of day-to-day operations of the branch.
- Ensuring strict adherence to prescribed processes, audit and regulatory requirements.
- Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request.
- Branch Lobby and customer Queue management.
- Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
- Customer complains management and ensuring resolution of all complaints within TAT.
- Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirement:
- MBA/Graduate
- Minimum work exp. 3 years
- Thorough overall understanding of banking
- Customer service orientation
- Ability to manage and motivate front office staff.
Job Classification
Industry: BankingFunctional Area / Department: BFSI, Investments & TradingRole Category: Banking OperationsRole: Branch Operations ManagerEmployement Type: Full timeContact Details:
Company: Kotak Mahindra BankLocation(s): Chennai
Keyskills: Front Office Staff Customer service orientation Branch banking Branch operations Banking Management KYC Compliance RO system Auditing
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