Problem Manager-Platform @ Capgemini

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Problem Manager-Platform

Capgemini
6 - 9 years
Bengaluru
3 months ago
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Job Description

About The Role Technical and Analytical Skills:

Strong root cause analysis and problem-solving capabilities.
Ability to analyze incident data and identify underlying causes.
Experience with IT service management tools, especially Cisco ServiceNow platform.
Understanding of ITIL problem management processes and best practices.
Understanding of Network Management Services and Operational support system.
Understanding of platform hardware architecture, for exampleHypervisior, Linux, Kernel, Kubernetes, Docker, VMware, vCenter, vSphere.
Understanding of platform software communication and services provided to client and customers.
Process of TAC cases, SR, RMA, if required for any related cases.
Cisco networking equipment knowledge.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Team Lead / Network Manager
Employement Type: Full time

Contact Details:

Company: Capgemini
Location(s): Bengaluru

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Keyskills: vmware root cause analysis vsphere linux vcenter linux device drivers kubernetes c++ service management kernel device drivers networking problem management linux kernel docker servicenow rtos embedded systems embedded c i2c cisco itil

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Capgemini

Capgemini Invent

Problem Manager-Platform @ Capgemini

Home > IT Network