Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Advocacy Operations Associate @ Amazon

Home > Non Voice

 Advocacy Operations Associate

Job Description

 Follows SOP or managers instructions and ensures tasks are quality compliant
Contributes to project improvement ideas, if applicable
Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
Proactively raises issues/alarms to manager or stakeholders
Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
Maintains records of day-to-day work by updating trackers or workflow tools
Meets predetermined and assigned productivity targets and quality standards. Any graduates Communication skills
Basic Excel skills
SQL would be additional benefit

Job Classification

Industry: Internet
Functional Area / Department: Customer Success, Service & Operations
Role Category: Non Voice
Role: Technical Support - Non Voice
Employement Type: Full time

Contact Details:

Company: Amazon
Location(s): Hyderabad

+ View Contactajax loader


Keyskills:   operations management project management iso quality control cmmi sla process improvement sql excel operations quality management sop stakeholder management quality standards quality assurance qms advocacy agile reporting communication skills itil

 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Customer Support Associate

  • Wipro HR Soniya
  • 0 - 2 years
  • Kolkata
  • 4 days ago
₹ 1.75 Lacs P.A.

Non Voice Associate

  • Tech Mahindra
  • 0 - 1 years
  • Hyderabad
  • 12 days ago
₹ 1.5-2.75 Lacs P.A.

Associate-Non Voice Process (Experienced)

  • Wipro
  • 1 - 2 years
  • Hyderabad
  • 14 days ago
₹ 2.75-3.25 Lacs P.A.

Associate-Non Voice Process (Freshers)

  • Wipro
  • 0 years
  • Hyderabad
  • 14 days ago
₹ 2-2.25 Lacs P.A.

Amazon

Contact Details: Contact Person: Shyama Kumari Contact Number: 9264499174 Email Id: hr@amazoninfosolution.com