Desktop Support - Dayshift- Voice - English @ Personal Network

Job Description

 Greetings from PERSONAL NETWORK 

Technical Support Domestic Voice Process (English & Hindi)

Exciting Career Opportunity with a Leading MNC!

 

Launch Your Technical Support Career with a Renowned Multinational Company!

A well-known MNC is growing its Domestic Technical Support team and is looking for passionate professionals with strong communication skills in English and Hindi. If you're technically inclined, enjoy problem-solving, and want to build a career in tech support, this role is perfect for you!

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Key Responsibilities:

• Respond to inbound and outbound voice calls from domestic customers

• Troubleshoot basic technical issues related to products or services

• Guide customers through step-by-step solutions over the phone

• Maintain a helpful, professional, and patient approach at all times

• Record and update customer issues and resolutions accurately

• Achieve performance targets like First Call Resolution (FCR), Quality Score, and Customer Satisfaction (CSAT)

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•  EXP :   0  -  4  YRS
•   Post :   Technical Support  Voice / Semivoice  - Domestic
•  Salary :  2.6 Lacs -  4 Lacs
• Location :  Bangalore 
• Shift    :  Dayshift
• Education :  Any Graduates / 10+3 /  MCA 

 

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For Immediate Consideration, Contact:

•  Nihal :  hidden_mobile

• Harry  :  76hidden_mobile4

• Nithin : hidden_mobile

• Raj   :   98hidden_mobile6

• Anu    :  hidden_mobile

For  More details    Email to :  hidden_email 

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Join a team that values your growth and supports your success in the tech domain!

Warm regards,
Team Personal Network

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Keyskills:   laptop support tse domestic bpo helpdesk desktop support technical support tsr hardware support