Technical Support - voice (semi voice) @ Personal Network

Job Description

Greetings from Personal Network!!!


Top MNC is Expanding Its Team Technical Support (Semi Voice Process)

Location : Bangalore
Shift       : Day Shifts Only (No Night Shifts)
Process  : Domestic Technical Support Semi Voice
Position : Technical Support Associate (Semi Voice Process)

 

Launch Your Tech Career with a Leading MNC!

An esteemed multinational company is hiring Technical Support Associates for its Semi Voice Domestic Process. If you have a knack for troubleshooting, strong communication skills, and a passion for solving technical issues, this is your opportunity to grow with a company that values innovation and learning.

 

Key Responsibilities:

• Handle customer interactions via voice and chat/email channels

• Provide technical assistance and troubleshooting support for products/services

• Resolve software, hardware, or connectivity issues efficiently

• Escalate complex problems to relevant departments as needed

• Ensure high standards of customer satisfaction (CSAT) and issue resolution

• Maintain clear documentation of customer interactions and resolutions

 

Who Can Apply:

• Experience: 0 months to 4 years in Technical Support / BPO / IT Helpdesk / Semi Voice roles

• Skills: Good communication in English and regional languages (Hindi/Kannada preferred)

• Technical Knowledge: Basic understanding of operating systems, internet connectivity, and software troubleshooting

• Shifts: Willing to work in rotational day shifts only (no night shifts)

• Traits: Problem-solving mindset, customer-focused, eager to learn and grow

 

Interested Connect with Us Today!!!

• Nihal :  hidden_mobile

• Harry  :  76hidden_mobile4

• Nithin : hidden_mobile

• Raj   :   98hidden_mobile6

• Anu    :  hidden_mobile

For  More details    Email to :  hidden_email 

Join a workplace that values your skills, empowers your growth, and offers a future full of opportunities!!!

 

Best wishes from Personal Network!!!!

 

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Keyskills:   laptop support domestic calling service desk hardware laptops technical support domestic bpo tsr customer service