Exciting Opportunity with a Leading MNC!
Position : Customer Support Associate (Voice English & Hindi)
Process : Domestic Voice Support
Shift Timing : Day Shifts Only (No Night Shifts)
Eligibility : Graduates / Undergraduates / BE
A reputed MNC is expanding its Domestic Voice Customer Support team and is hiring enthusiastic individuals with excellent communication skills in English and Hindi. If you're someone who enjoys helping others and wants to grow in the customer service domain, this is the opportunity for you!
Handle incoming and outgoing calls from domestic customers
Resolve customer queries, concerns, and complaints in a timely manner
Provide accurate and relevant product/service information
Maintain a polite, professional, and customer-focused approach
Log and update call details and customer interactions
Meet key performance indicators like resolution rate, call quality, and CSAT
Candidates with 0 months to 4 years of experience in BPO, Voice Support, or Customer Service roles
Fluent in English and Hindi
Open to rotational day shifts (No night shifts involved)
Possess basic computer knowledge and typing skills
Self-motivated, quick learner, and a team player
Tina: 96hidden_mobile4
Raj: 98hidden_mobile6
Anu: 98hidden_mobile2
Were excited to support your career journey in customer service!
Warm regards,
Team Personal Network

Keyskills: inbound calls domestic voice process outbound calling customer service domestic bpo
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