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Customer Support Domestic Voice Process @ Personal Network

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 Customer Support Domestic Voice Process

Job Description

     

    Customer Support Domestic Voice Process (English & Hindi)

    Exciting Opportunity with a Leading MNC!


    Position       :  Customer Support Associate (Voice English & Hindi)
    Process        :  Domestic Voice Support
    Shift Timing :  Day Shifts Only (No Night Shifts)
    Eligibility      :  Graduates / Undergraduates / BE


    Start Your Career with a Renowned Multinational Company!

    A reputed MNC is expanding its Domestic Voice Customer Support team and is hiring enthusiastic individuals with excellent communication skills in English and Hindi. If you're someone who enjoys helping others and wants to grow in the customer service domain, this is the opportunity for you!


    Key Responsibilities:

    • Handle incoming and outgoing calls from domestic customers

    • Resolve customer queries, concerns, and complaints in a timely manner

    • Provide accurate and relevant product/service information

    • Maintain a polite, professional, and customer-focused approach

    • Log and update call details and customer interactions

    • Meet key performance indicators like resolution rate, call quality, and CSAT


    Who Can Apply:

    • Candidates with 0 months to 4 years of experience in BPO, Voice Support, or Customer Service roles

    • Fluent in English and Hindi

    • Open to rotational day shifts (No night shifts involved)

    • Possess basic computer knowledge and typing skills

    • Self-motivated, quick learner, and a team player


    For Immediate Consideration, Contact:

    • Tina: 96hidden_mobile4

    • Raj: 98hidden_mobile6

    • Anu: 98hidden_mobile2


    Were excited to support your career journey in customer service!

    Warm regards,
    Team Personal Network

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Customer Support Domestic Voice Process

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   inbound calls domestic voice process outbound calling customer service domestic bpo

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₹ 0 to 3 Yr

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Personal Network

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