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Technical Lead @ Infinite

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 Technical Lead

Job Description

  • Lead the design, development, and implementation of ServiceNow solutions tailored to telecom IT operations and business processes.
  • Collaborate with business analysts, architects, and telecom domain experts to gather and translate requirements into technical solutions.
  • Provide technical leadership in ServiceNow modules such as ITSM, ITOM, CSM, and Telecom-specific integrations.
  • Develop and configure ServiceNow workflows, service catalogs, business rules, client scripts, and integrations with OSS/BSS systems.
  • Ensure compliance with telecom security, regulatory, and operational standards within ServiceNow implementations.
  • Guide and mentor development teams on coding best practices, performance tuning, and platform optimization.
  • Manage end-to-end technical delivery, including customization, migration, upgrades, and release management.
  • Collaborate with stakeholders to align ServiceNow solutions with telecom service assurance, provisioning, and incident management processes.
  • Conduct code reviews, enforce governance, and maintain documentation for ServiceNow customizations and integrations.
  • Act as the technical point of contact for ServiceNow-related issues, escalations, and solutioning in the telecom domain.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Infinite
Location(s): Bengaluru

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Keyskills:   c# release management technical leadership oracle performance tuning business rules microsoft azure sql server microservices coding servicenow itsm leadership itom integration technical delivery code review telecom csm aws architecture

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